DocsHelp & Privacy › Desktop / PWA install or update failures

Desktop / PWA install or update failures

Last updated May 14, 2026 · 3 min read

Install- or update-level problems — find your scenario below.

Slima home: Web / PWA / Desktop entry points (zh-TW shown)

Electron desktop (🚧 in development)

The following covers common desktop-app issues.

macOS: "Cannot verify developer"

The first time you open Slima.app, macOS Gatekeeper may block it:

Cannot verify developer

Fix: System Settings → Privacy & Security → "Open Anyway".

Windows: SmartScreen warning

"Windows protected your PC" appears:

Fix: click "More info" → "Run anyway".

Auto-update failed

  • Confirm your network connection is working
  • Once Desktop ships, you can re-download the latest from slima.ai and install over the top (currently 🚧 in development)
  • Installing over the top won't touch your local data and settings

See: Desktop auto-update

Linux AppImage won't run

Most common cause: missing execute permission.

chmod +x slima.AppImage
./slima.AppImage

PWA

Can't add to home screen / dock

Browser How
Safari (macOS) File → Add to Dock
Safari (iOS) Bottom share icon → Add to Home Screen
Chrome / Edge "Install" icon on the right of the address bar
Firefox (desktop) Desktop Firefox doesn't support PWA install

PWA update stuck

Clearing the cache usually fixes it:

  • Hard refresh: ⌘⇧R / Ctrl Shift R
  • Or clear slima.ai's cached "site data" via your browser's own site settings, then re-enter
  • iOS (Safari): remove Slima from the Home Screen, then "Add to Home Screen" again

None of the above worked

Contact support.

Related

Was this helpful?